#teleteam
What a TeleTeam has to produce to pay for itself: the daily dial floor a caller has to clear before the math works at all, and the activity metrics that show whether those dials are turning into quoted business.
4 posts
What Caller-to-Closer Ratio Keeps Your Pipeline Full?
Run one caller per closer and the queue never empties. Let the ratio drift to one caller for two closers and your closers start dialing again. Here is the math that keeps the model intact.
Offshore Dialer Cost Math: Callers for a Dime a Dial
An offshore caller costs under ten cents a dial. A US caller costs three times that, and manual dialing makes it sixteen. Here is the real labor math.
What Should a TeleTeam Caller KPI Dashboard Actually Track?
Most caller scorecards track the wrong numbers. Four input metrics tell you whether your frontline dialer is an asset or a slow leak.
Why 500 Dials Per Caller Is the Absolute TeleTeam Floor
The 500-dial daily minimum is not ambition. It is the math that makes the TeleTeam model work. Here is why a power dialer is non-negotiable and what happens when you skip it.